Returns & Exchanges
At Gardener's Supply, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If a tool or accessory doesn't meet your expectations, you can return it within 90 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Package Your Items
Carefully place the unused items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then securely affix it to the outside of your shipping box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing